Winter Garden Wheel Works Return Policy  

Purchases must be returned with the receipt, unused, in saleable condition with the original packaging, including Universal Product Code (UPC), manuals and parts. 

The return period for bicycles: returns may be made within 14 days from purchase date.  Bicycles may be exchanged at no additional charge or a 20% restocking fee will be assessed on all returns. No bicycles will be accepted for return after 14 days. 

The return period for items other than bicycles: returns may be made within 30 days of purchase date. A 20% restocking fee will be assessed on all returns. No refunds will be accepted for return after 30 days. 

Refunds will be issued by the same method as it was purchased. 

If you do not have your receipt, your return may be eligible for an in–store credit. We carefully monitor returns and in some cases returns made with or without a receipt may be refused. Winter Garden Wheel Works reserves the right to deny any return. 

Winter Garden Wheel Works does not accept checks for any purchases.